Victoria Andrews
Internal Communcations Leader
Phone:
817-201-6583
Email:
Strong communicator and engagement strategist experienced in influencing and defining long-range organizational vision, translating strategy into executable plans, and driving business growth initiatives. Specializes in program and project management, business strategy, and process improvement. Proven ability to direct workflows and resources while driving the collaboration of global teams. Highly skilled at supporting the facilitation and execution of changes to procedures, processes, technology, content, and reporting. Dedicated to people empowerment initiatives and DEI program development. Reputation for delivering advisory and consultative support to senior leaders and key decision-makers. Instrumental in creating buy-in and excitement for organizational changes and advancement. Consistently leans into challenges and adeptly solves problems, incorporating critical thinking skills and best practices. Engages with a strategic outlook, embraces change, and leads people through ambiguity, complexity, and transformative periods.
Work Experience
January 2024 - Present
October 2022 - December 2023
September 2018 - October 2022
October 2011 - August 2018
Internal Communications Consultant - Southwest Airlines
Developed and implemented departmental communications strategies, supported executive leadership, and created engagement initiatives. Key achievements include deploying a communications strategy within 90 days, creating a new employee recognition system, and developing innovative engagement programs including DEI-focused learning events.
Learning Product Owner, SharePoint - Southwest Airlines
Managed SharePoint sites, provided strategic consultation on SharePoint implementation, and coordinated content owners across the department. Supported overall communication efforts and ensured knowledge management systems remained current and effective.
Knowledge Management Coordinator - HKS, Inc
Built and maintained SharePoint sites for a global architecture firm, collaborated on content strategy, and managed content updates. Notable accomplishments include developing a content owner process, leading communications during COVID-19, serving on the Justice, Equity, Diversity, and Inclusion Council, and planning/presenting firm-wide events for hundreds of employees.
Communications Manager/Managing Editor (2015-2018) & Communications Administrator (2011-2015)
Established a comprehensive communications system supporting staff and 2000+ parishioners. Managed a $150K annual communications budget, implemented a social media strategy that increased organizational footprint by 146%, launched collaborative inter-church communications meetings, and simultaneously managed multiple content projects across various media formats.
